# Troubleshooting #### Characters not loading / database errors * Make sure `oxmysql` starts **before** `ars_multicharacter` * Check the server console for SQL errors on startup * Verify your database user has `CREATE TABLE` and `ALTER TABLE` permissions #### Appearance / skin not applying * Check `resource/client/editable.lua` and make sure the correct appearance export is uncommented * Ensure your appearance resource is started and listed in `fxmanifest.lua` dependencies if required #### Relog screenshots not uploading * Ensure `screenshot-basic` is started before `ars_multicharacter` * Verify the Discord webhook URL or FiveManage API key is correct * Discord webhooks must be from a channel the bot/webhook has permission to post in #### Spawn selector not showing * Confirm `Config.SpawnSelector.enable = true` * Check `show.always` and `show.onlyNewChar` are set as intended #### Admin panel not opening * Confirm the player's framework group matches one of the groups in `Config.AdminPanel.permission` * Check the command name in `Config.AdminPanel.command` (default: `charpanel`, no slash needed) #### Framework not detected * Set `Config.Framework` explicitly instead of `"auto"` if detection fails * Ensure your framework resource name matches the standard name (`es_extended`, `qb-core`, `qbx_core`) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.arius-scripts.com/site/documentation/resources/multicharacter/configuration/troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.